Delete your Xolynk account

You can ask Xolynk to delete your account and the ordinary personal data associated with it. This page explains that request. It does not delete an account by itself.

Request deletion in the app

  1. Open Xolynk and sign in.
  2. Open your profile menu and choose User Privacy.
  3. Choose Request account erasure.
  4. Submit the request. You do not need to write a message.

If you do not see Request account erasure, email admin@xolynk.com from the email address on the account and ask for account erasure. You can also use in-app Support.

What happens next

An authorized reviewer must approve the request before a waiting period starts. You can cancel the request during that waiting period. After the scheduled date, and if no hold remains, your ordinary personal presence is removed or anonymized.

Some records may be kept where Xolynk still needs them for security, fraud prevention, legal obligations, financial records, disputes, or audit. Those retained records are not a way to keep using the account.

What this request covers

An approved erasure covers the account and ordinary personal data tied to it, including profile details, photos, messages, and other content you created in Xolynk, except the restricted records described above.

Signing out, or hiding your profile, is not account deletion.

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